– Cancellation policy –

right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period shall be fourteen days from the day on which you or a third party named by you, other than the carrier, have taken possession of the first goods.

In order to exercise your right of withdrawal, you must inform us (BIOBAULA GmbH, Managing Director Markus Winkler, Müller-zu-Bruck-Str. 3, 83052 Bruckmühl or by fax: +49 (0)8062 7298288 or by e-mail: info@biobaula.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter, fax or e-mail sent by post). You can use the attached sample revocation form, which is not mandatory. In order to comply with the revocation period, it is sufficient for you to send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this Agreement, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of this Agreement for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund. We may refuse to refund until we have received the Goods back or until you have provided evidence that you have returned the Goods, whichever is earlier.

You must return or hand over the goods to BioBaula, owner Markus Winkler, Müller-zu-Bruck-Str. 3, 83052 Bruckmühl or by fax: +49 (0)8062 7298288 or by e-mail: info@biobaula.de immediately and in any case within fourteen days of the day on which you notify us of the revocation of this contract at the latest. The deadline is met if you send the goods before the expiry of the fourteen-day deadline. You bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the goods if this loss in value is due to a handling of the goods which is not necessary for checking their condition, properties and function.

– End of the revocation instruction –

Here you can download the revocation form as PDF file

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