Terms of Service and revocation instruction

1. scope of application

These General Terms and Conditions (“GTC”) apply to all sales of BIOBAULA GmbH, represented by the managing director Markus Winkler, Bruckmühler Straße 23 , 83052 Bruckmühl, Germany, fax: +49 (0)8062 7298288, e-mail: www.biobaula.de (“Seller” or “we”) via the website info@biobaula.de from goods to the buyer (“Customer”). Conflicting, deviating, additional or supplementary terms and conditions of customers shall not become part of the contract unless such terms and conditions of customers have been agreed in writing by the seller.

2. offer and acceptance; expiration of the order; contract conclusion; pre-orders

2.1 Customer’s order (offer); order confirmation
The presentation and advertising of goods on the website www.biobaula.de merely represents an invitation to submit an offer by the customer to conclude a sales contract (order). A binding order of the customer is present when the customer clicks on the button “Pay order” in the order process “order overview”. Further information on the technical process of the order process can be found under “Order Process”.

After receipt of the order by the seller, the customer receives an e-mail confirming receipt of the order by the seller and in which the details of the order, in particular contact and bank details, are listed again (order confirmation). This order confirmation does not represent an acceptance of the order or the offer of the customer.

Upon receipt of this order confirmation by the Customer, the Customer shall be bound by his order or offer for two (2) days. Thereafter he may cancel the order by sending an e-mail to info@biobaula.de at any time before receipt of a dispatch confirmation or the goods (cf. section 2.2) without stating reasons. The legal right of revocation according to clause 3 remains unaffected.

2.2 Conclusion of contract
A contract for the delivery of goods shall only be concluded upon confirmation of dispatch, which the customer receives by e-mail to the e-mail address specified by him, or at the latest upon delivery of the goods. German is the only language available for the conclusion of the contract.

2.3 No claim to contract conclusion
There is no entitlement to the conclusion of a contract. The seller may reject the customer’s offer to conclude a purchase contract without giving reasons.

3. terms of delivery; shipping costs

3.1 For shipment to Germany and Austria, the Seller shall use a shipping service provider. Unless otherwise agreed, delivery shall be made by the shipping service provider to the delivery address specified by the customer. The delivery time shall be three (3) working days from receipt of the shipping confirmation, unless otherwise stated in the order process.

3.2 With the exception of so-called loose products (kilowares: teas, herbs or spices) there is no minimum order value. For kilowares, we assume a minimum order of 1 kilogram.

3.3 Insofar as a contract is concluded with a customer as a merchant within the meaning of the German Commercial Code (HGB) for kilograms of goods packaged by the customer for the purpose of resale, the customer shall be responsible as a distributor for compliance with the statutory regulations with regard to his activities.

3.4 If the customer is a merchant within the meaning of the German Commercial Code (HGB) and therefore has to bear the transport risk, a separate transport insurance can be taken out by the seller at the express instruction and expense of the customer.

3.5 The amount of shipping costs depends on the delivery destination, weight and value of the goods; details can be found under Shipping Costs [Link]. An express shipment only takes place on request. If we fulfil an order by partial deliveries, the customer only incurs shipping costs for the first partial delivery. If the partial deliveries are made at the customer’s request, we will charge shipping costs for each partial delivery.

4. prices; price changes

4.1 The prices stated on www.biobaula.de are valid at the time of the order. All prices are quoted inclusive of the applicable statutory value-added tax and plus any shipping costs.

4.2 In the case of products whose prices are subject to strong market fluctuations, the seller reserves the right, in the event of price changes by upstream suppliers and other trading partners – for example due to fluctuations in the purchase prices of teas, herbs and spices – to submit a new offer to the customer after receipt of the order but before acceptance by the seller to conclude a contract for the delivery of the originally ordered goods. If the customer accepts this offer, the contract shall be concluded at this price, otherwise the renewed offer of the seller shall be deemed rejected by the customer and a contract shall not be concluded.

5. terms of payment

5.1 The purchase price shall become due for payment upon delivery of the goods.

5.2 The customer shall pay d

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